Frequently Asked Questions
Looking for more info about one of our products, services, or a pending order? Check out our list of frequently asked questions below for some quick answers. If you can’t find the answer, get in touch.
My order has been delayed?
Please expect to receive your order within 3-5 working days. If you still have not received your order within this timeframe contact us on victorylashe@gmail.com and we will look into this for you.
What are the payment options?
We accept the following payment methods: Credit/Debit cards, MasterCards, PayPal
What is your return policy?
For hygienic reasons, we only accept returns on items that are damaged/Â faulty. To process your return, please contact us via email within 5 days of purchase.
Are the eyelashes cruelty free?
All our eyelashes are mink and no animals were harmed during the process. The mink fur we use is collected during the shedding period.